Privacy Policy - KN Roofing & Building
Last updated: 15/09/2025
Who we are.
KN Roofing & Building (“we”, “us”) is a UK sole trader business. For data protection purposes, the data controller is the business owner trading as KN Roofing & Building. You can contact us about privacy at: [insert email] and [insert phone].
What data we collect
Enquiry details (name, email, phone, address you provide, job details) when you contact us or request a quote.
Website usage data (pages viewed, device info, approximate location, and similar analytics metrics).
Cookies: essential cookies that keep the site working, and (only with your consent) analytics cookies to help us improve the site. See “Cookies” below.
Why we use your data (lawful bases)
We use your data only when we have a lawful reason:
To respond to enquiries / provide quotes and services (legitimate interests or pre-contract/contract).
To improve our website via aggregated analytics (consent for non-essential cookies; see “Cookies”).
To comply with the law (e.g., tax and accounting) (legal obligation).
We do not sell personal data.
Who we share data with (processors)
We use trusted service providers to run our business (for example: website hosting/platform, form/email provider, analytics). They only process data under our instructions and appropriate safeguards. We keep an up-to-date list of key providers available on request.
International transfers
Some providers may process data outside the UK. Where data goes to the United States, we rely on the UK Extension to the EU-U.S. Data Privacy Framework (UK–U.S. “data bridge”) when the provider is certified, or we use other lawful safeguards. You can ask us which mechanism applies to your data.
How long we keep data
Enquiries: normally up to 12 months if you do not become a customer.
Customer/job records & invoices: up to 7 years for tax/legal reasons.
Analytics: retained according to our analytics settings (see “Analytics specifics”).
We delete or anonymise data when it’s no longer needed.
Your rights
You can access, correct, delete, or object to our use of your data. You can also withdraw consent for analytics cookies at any time via the cookie banner/preferences. To exercise your rights, email contact@knroofingandbuilding.com
If you’re not satisfied, you can complain to the ICO (Information Commissioner’s Office): ico.org.uk / 0303 123 1113.
Cookies
We use a cookie banner that lets you Accept, Reject, or Manage preferences. We only set non-essential (e.g., analytics) cookies after consent. You can change your choices anytime via the “Cookie settings” link in the footer. For details, see our Cookie Policy.
Analytics (GA4)
If we use Google Analytics 4, it does not log or store IP addresses, and we’ve set sensible data-retention limits (typically 2–14 months for user/event data used in Explorations). We also disable or limit signals and granular location where appropriate. You can opt out by rejecting analytics cookies.
Children
Our services are for adults. We do not knowingly collect children’s personal data.
Security
We use reasonable technical and organisational measures to protect personal data. No method is 100% secure, but we work to keep risk low and review measures periodically.
Changes
We may update this notice from time to time. The latest version will always be on this page.
Website Disclaimer
Information on this website is for general guidance only. While we aim to keep it accurate and up to date, we make no warranties about completeness or reliability. Quotes are subject to site inspection and individual circumstances. We are not responsible for the content of external sites we link to.
